FAQs

Frequently Asked Questions (FAQs)

1. What makes ECO Soles leather Shoes unique?

Our shoes are handmade from original, premium-quality leather by skilled artisans. Inspired by the styles loved by Arab royalty and widely worn in Gulf countries, each pair blends tradition with modern trends. Their unique designs and eco-friendly materials set them apart from ordinary footwear.

2. Are your shoes suitable for Pakistan’s hot weather?

Absolutely! Our leather shoes are designed to be breathable and comfortable, making them perfect for Pakistan’s warm climate. The natural leather keeps your feet cool, whether you’re wearing them casually or for formal occasions.

3. Can I wear ECO Soles chappals/shoes for both casual and formal events?

Yes, our chappals/shoes are versatile and stylish enough for both casual outings and formal events. Their elegant designs and high-quality finish make them suitable for any occasion.

4. How do I know my size?

We provide a detailed size guide on our website to help you find the perfect fit. If you’re unsure, you can contact our customer support team for personalized assistance.

5. How do I care for my leather chappals/shoes?

To keep your chappals/shoes looking their best:

  • Clean gently with a soft cloth.

  • Avoid soaking in water.

  • Store in a cool, dry place.

  • Use a leather conditioner occasionally to maintain suppleness.

6. Are your products eco-friendly?

Yes! We are committed to sustainability and use eco-friendly processes and materials wherever possible, ensuring minimal impact on the environment.

7. How long does delivery take?

Delivery times vary depending on your location. Orders within Pakistan typically arrive within 3-5 business days. For more details, please check our Shipping Policy page.

8. Do you offer exchanges or returns?

Yes, we offer hassle-free exchanges and returns within a specified period if you are not satisfied with your purchase. Please refer to our Returns & Exchange Policy for full details.

9. Can I place a custom order?

Currently, we offer a curated selection of styles and sizes. For bulk or special requests, please contact our customer service team, and we’ll do our best to accommodate your needs.

10. How can I contact ECO Soles?

You can reach us through our Contact Us page, email, or WhatsApp. Our customer support team is always ready to assist you with any queries or concerns.

Didn’t find your question?
Feel free to reach out to us anytime. We’re here to help you step up your style with confidence!